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CUSTOMER SUPPORT for STI EQUIPMENT

Schaefer Technologies, Inc. supplies technical support and service for the equipment we sell. Design engineering, equipment validation, replacement and change parts,  services to training and Toll -free telephone support. Please see our list below.
 

 
 

ENGINEERING

  • CAD Design

  • Customization of equipment for customer specific requirements

  • Process flow assistance

  • Custom design and manufacture of:

    > Product holding trays

    > Filling valve configurations

    > Product vessels - multiple configurations

       and sizes

EQUIPMENT VALIDATION

  • Validation for cGMP Compliance

    > IQ - Installation Qualification

    > OQ - Operational Qualification

    > PQ - Performance Qualification

    > FAT - Factory Acceptance Test

    > SAT - Site Acceptance Test

 

 

TECHNICAL

(800) 435-7174

  • Tom Kidwell -  Technical Sales Manager Validation, Training -Operational and Programming

  • Scott Rizzi - Engineering Support

  • Doug Hudman - Parts

MACHINE TRAINING

(In-House or On-site)

  • Maintenance

  • Operational

  • Programming

 
       

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